Does ongmari77 sell my personal data to advertisers?

No, absolutely not. Ongmari77 does not sell, rent, or share member personal data with any third-party advertisers or marketing companies. Your data is used solely to operate our platform services, process your transactions, and provide customer support. This is a commitment we hold firm and will not change without clear notice to all members.

How do I request a copy of the personal data ongmari77 holds about me?

You may submit a data access request by emailing support@ongmari77.biz with the subject line "Personal Data Access Request". Please include your account number and the type of data you wish to access. We will first verify your identity through a brief verification process, then provide a data report in a readable format within 21 business days. No fee is charged for the first data access request each year.

What happens to my data if I close my ongmari77 account?

When you close your ongmari77 account, most profile data and preferences will be deleted within 30 days. However, financial transaction records must be retained for a minimum of 7 years in accordance with Malaysian financial regulations. KYC (identity verification) data must be kept for 5 years after account closure under anti-money laundering requirements. This data will not be used for marketing purposes — it is retained solely to fulfil our legal obligations.

What does ongmari77 do in the event of a data breach?

In the event of a security breach involving member personal data, ongmari77 will take immediate action: (1) Contain the breach and assess the scope of damage, (2) Notify affected members via their registered email within a reasonable timeframe, (3) Inform the relevant authorities in accordance with applicable legal requirements, and (4) Implement corrective measures to prevent similar breaches from occurring. We will not conceal any security incident involving member data — transparency is our priority in such situations.

Can I opt out of promotional emails from ongmari77?

Yes, you can opt out of marketing communications from ongmari77 at any time. To do so: (1) Click the "Unsubscribe" link found at the bottom of any promotional email we send, or (2) Log in to your account, go to notification settings, and disable the marketing communications option. Please allow up to 5 business days for this to take effect. Note that account-related emails such as transaction confirmations and security notices cannot be disabled, as they are required to keep your account secure.

Does ongmari77 store my bank account number or PIN?

ongmari77 does not store your payment PIN, password, or full account number. For Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX, all payments are processed through a regulated, secure payment gateway. We only retain the minimum information needed to verify withdrawal recipients — for example, a masked partial account number (e.g. ****1234). This is standard practice within the digital payments industry.

ongmari77 | Privacy Policy and Your Data Rights

1

Introduction & Scope of This Policy

This Privacy Policy is published by ongmari77 and applies to all users of the ongmari77.biz website, as well as any services, mobile applications, or platforms operating under the ongmari77 brand. This document outlines our commitment to protecting your personal data as a member or visitor of our platform.

Ongmari77 recognises that privacy is a fundamental right of every individual. In this digital age, where personal data is increasingly valuable and vulnerable, we take proactive steps to ensure that every piece of information you entrust to us is handled with the highest level of care. This goes beyond mere legal compliance — it is a core value we stand by.

This policy outlines the types of data we collect, the purposes for which it is collected, who may have access to it, how long it is retained, and the rights you hold over your personal data. We encourage you to read this document carefully and to reach out if any section is unclear.

Note: This policy is governed by the laws of Malaysia, in particular the Personal Data Protection Act 2010 (PDPA). Any privacy-related disputes will be resolved in accordance with the applicable provisions of Malaysian law.

2

Personal Data We Collect

Ongmari77 collects various types of personal data depending on how you interact with our platform. Below is a detailed breakdown of the data types and their sources:

Data Categories	Examples	How It Is Collected
Identity	Full name, date of birth, identification number (MyKad)	Registration form, KYC process
Contact	Phone number, email address	Account registration
Financial	Bank account/wallet information (account numbers only, not passwords), transaction history	Deposit and withdrawal process
Technical	IP address, device type, web browser, operating system	Collected automatically during platform use
Usage	Betting history, games played, usage time	On-platform activity
Communications	Customer support conversation records, emails sent to us	Interactions with the support team

We do not collect sensitive data such as medical information, religious beliefs, or political views. Biometric data is also not collected by the ongmari77 platform.

Financial Data – Additional Protection

For financial information such as bank account or e-wallet details (Touch 'n Go, GrabPay, DuitNow, FPX), we only store the minimum data required to process transactions. We never store your financial account password or PIN. All financial data is encrypted to the highest industry standards.

3

Purpose of Data Collection & Use

Ongmari77 collects and processes your personal data for specific, legitimate purposes. We do not use your data for any purpose other than those stated below without first obtaining your additional consent:

Account Management – creating, verifying, and maintaining your ongmari77 account; processing logins and identity verification.
Transaction Processing – processing deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX; processing withdrawals to accounts registered in your name.
Service Provision – giving you access to all features on the ongmari77 platform, including Sports Betting, live baccarat, E-Sports, Poker, and all other products we offer.
Customer Support — to resolve enquiries, complaints, or technical issues you have reported to our team.
Platform Security – to detect and prevent fraud, multiple account abuse, money laundering, and other security threats.
Legal Compliance – fulfilling applicable legal and regulatory obligations, including Know Your Customer (KYC) and Anti Money Laundering (AML) requirements.
Service Improvement – analysing usage patterns in aggregate (not at an individual level) to improve platform design, performance, and user experience.
Marketing Communications – sending promotional information, special offers, and platform updates, only where you have given your consent to receive such communications.

Whenever we intend to use your data for a new purpose not stated in this policy, we will notify you and obtain your consent before any such processing takes place.

4

Data Sharing with Third Parties

Ongmari77 does not sell or rent your personal data to any third party. However, in certain limited situations, we may share data with specific parties for legitimate purposes:

Trusted Service Providers

We work with a number of third-party service providers to operate the ongmari77 platform, including server infrastructure providers, payment processors, and customer support systems. These providers are only given access to the data needed to perform their specific functions, and are bound by strict confidentiality agreements.

Legal Requirements

Ongmari77 may be required to disclose your personal data to the relevant authorities where mandated by applicable Malaysian law, including valid court orders, requests from anti-money laundering authorities (BNM, PDRM), or other regulatory requirements that are legally binding on us.

Legitimate Interests Protection

In cases involving fraud, money laundering, or serious security threats, ongmari77 reserves the right to share relevant information with the appropriate authorities to protect the interests of the platform and its members.

Our Guarantee: In all of the above cases, we will ensure that only the data genuinely required is shared, that recipients are bound by equivalent confidentiality obligations, and that any disclosure is carried out through proper, documented procedures.

5

Data Security – Technical & Organisational Measures

Ongmari77 continuously invests in technical and organisational security measures to protect members' personal data from unauthorised access, alteration, disclosure, or destruction. Below is an overview of the key measures we have in place:

Data Encryption in Transit

SSL/TLS 256-bit encryption for all communications between your device and our servers.

Stored Data Encryption

Sensitive data is encrypted at rest in our databases using industry-standard encryption algorithms.

Two-Factor Authentication

2FA is available for member accounts to add an extra layer of security beyond the password.

Continuous Monitoring

Automated 24/7 monitoring system to detect suspicious activity and real-time security threats.

Internal Access Controls

ongmari77 employees are granted access only to the data necessary for their specific job functions.

Regular Security Audits

Security audits and penetration testing are conducted periodically by independent parties.

While we take all reasonable steps to protect your data, no online security system can guarantee 100% protection under all circumstances. We encourage you to play your part in keeping your account secure — use a strong password, never share your login credentials, and enable two-factor authentication.

6

Data Retention Period

Ongmari77 retains your personal data for as long as necessary to fulfil the purposes set out in this policy, or as required by applicable law. The following is a general guide to retention periods by data category:

Active Account Data – retained for as long as your account remains active and in use.
Financial Transaction Data – retained for a minimum of 7 years from the transaction date, in accordance with Malaysian financial legal requirements.
Support Communication Records – retained for 2 years from the date of last interaction.
KYC Data (Identity Verification) — retained for 5 years after account closure, in line with anti-money laundering requirements.
Technical Data (Server Logs) – retained for 90 days for security and technical troubleshooting purposes.
Inactive Accounts — account data that has been inactive for more than 5 years will be reviewed and may be deleted following an appropriate notification process.

Once the retention period has expired, data will be securely deleted or anonymised in accordance with established procedures. Anonymised data (where you can no longer be identified) may be retained for statistical analysis and service improvement purposes.

7

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 and ongmari77's policies, you have the following rights regarding your personal data:

Right of Access

You have the right to request and receive a copy of the personal data we hold about you. Requests will be processed within 21 business days.

Right to Rectification

If the data we hold is inaccurate, incomplete, or out of date, you have the right to request a correction. You may also update your profile information directly from your account settings.

Right to Erasure

Under certain circumstances, you have the right to request the deletion of your personal data. This right is subject to our legal obligations to retain certain records (such as financial transaction records).

Right to Object to Processing

You have the right to object to the processing of your personal data for direct marketing purposes at any time. This includes opting out of promotional emails or offer notifications from ongmari77.

Data Portability Rights

You have the right to receive your personal data in a structured, machine-readable format for your own use or to transfer to another service provider.

To submit any request relating to the rights above, you may contact us by email at support@ongmari77.biz stating the type of request and your account details. We will verify your identity before processing any request and will respond within 21 business days.

8

Cookies & Tracking Technologies

Ongmari77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

Essential Cookies – required for core platform functions such as login session authentication and security. Cannot be disabled without affecting platform functionality.
Performance Cookies – collecting information on how you use the platform (pages visited, time spent) to help us improve performance. All data is collected in aggregate and anonymised form.
Functional Cookies – remembering your preferences such as language, region, and display settings to deliver a more personalised experience.
Security Cookies – helping to identify suspicious activity and protecting your account from unauthorised access.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the ongmari77 platform. Third-party cookies for advertising purposes are not used on the ongmari77 platform.

9

Privacy & Responsible Gambling

Ongmari77 takes a considered approach to using activity data for responsible gambling purposes. We analyse betting patterns not for aggressive marketing, but to identify members who may need support regarding their gambling behaviour.

Specifically, usage data may be used to:

Identifying betting patterns that show signs of problem behaviour, such as chasing losses, sharply escalating wagers, or betting at unusual hours.
Notifying members when they are approaching the betting limits they have set for themselves.
Providing more precise self-control tools based on actual usage patterns.

The use of data for responsible gambling purposes is the only instance where we may proactively contact you based on an analysis of your usage patterns. This is done solely in your interest as a member. For more information on the responsible gambling tools available, visit the Responsible Gaming us.

Data to Protect, Not Exploit

Ongmari77 is committed to ensuring that betting pattern analysis will never be used to encourage members to bet more. Instead, this analysis serves as a protective tool — to identify and support members who may need assistance before their situation escalates.

10

Complaints, Enquiries & Policy Changes

If you have any questions, concerns, or complaints regarding how ongmari77 handles your personal data, please reach out to us through the following channels:

Email: support@ongmari77.biz — please include "Privacy Enquiry" in the subject line of your email.
Live Chat: Available 24 hours a day, 7 days a week, directly through the ongmari77 platform.

We are committed to responding to all privacy enquiries within 5 business days and resolving any complaints within 21 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the PDPA 2010.

Changes to This Policy

Ongmari77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When material changes are made, we will:

Display a prominent notice on the ongmari77 homepage for at least 14 days before the changes take effect.
Sending email notifications to all registered members informing them of changes that have taken effect.
Updating the "Last Updated" date at the top of this page.

Continued use of the ongmari77 platform after the effective date of any changes constitutes your acceptance of the updated privacy policy. We encourage you to review this page periodically to stay informed about how we handle your data.

The last updated date of this Privacy Policy is 1 January 2026. Previous versions are available upon request by contacting our support team.